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      Socially responsible with customer welfare at the centre of everything
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      Expertly Supported

      Industry leading collection performance underpinned by experience, technology and unique analytical insights.

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      Efficiently delivered

      Industry leading collection performance underpinned by experience, technology and unique analytical insights.

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      Committed to ESG

      Authentically embedding ESG throughout our business as central to our purpose.

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      Client-first DNA

      Industry leading collection performance underpinned by experience, technology and unique analytical insights.

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      Amplified by Technology

      We embrace the latest digital technologies to deliver an enhanced experience for clients and customers.

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      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

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  • What we have learned from Webinars

    Blogs - old > What we have learned from Webinars

    Our ‘Leading the Way’ sessions, devised to provide insight and reassurance, featured contributions from Andy Rose (CEO) and Jonathan Branchett (Head of Enforcement).

  • Resuming Recruitment

    Blogs - old > Resuming Recruitment

    Bristow & Sutor has resumed recruitment activity and is currently hiring for Enforcement Agents (EAs), Collection Officers and several ad hoc roles within the business.

  • A Day in the Life of an Enforcement Agent

    Blogs - old > A Day in the Life of an Enforcement Agent

    In this weeks Leading the Way blog, Bryan Wall, Enforcement Agent Supervisor, shares his experience of working in the collection and enforcement industry and gives his take on what it means to be an employee of Bristow & Sutor.

  • Route Optimisation

    Blogs - old > Route Optimisation

    At Bristow & Sutor, our ongoing investment in technology has continued to improve the efficiency and quality of our day-to-day operations.

  • Training for Success

    Blogs - old > Training for Success

    Lian Bills, Bristow & Sutor Assistant Manager Customer Services & Training, and Lisa Bowman, Council Tax Team Leader at Nottingham City Council, share their respective thoughts on adapting training to virtual environments during the coronavirus lockdown.

  • Enforcement Agents Return to Work Today

    Blogs - old > Enforcement Agents Return to Work Today

    As per the UK Government COVID-19 response, Bristow & Sutor Enforcement Agents (EA) are resuming visits from today, Monday 24th August 2020.

  • Returning Enforcement Agents: What has changed?

    Blogs - old > Returning Enforcement Agents: What has changed?

    It has been two weeks now since restrictions were lifted and Bristow & Sutor Enforcement Agents (EAs) were able to return to work.

  • Personal Protective Equipment

    Blogs - old > Personal Protective Equipment

    At Bristow & Sutor, we understand many debtors will be concerned about maintaining social distancing once lockdown measures ease.

  • FORS Silver Accreditation: What It Means to Us

    Blogs - old > FORS Silver Accreditation: What It Means to Us

    Charlotte Harris, Fleet Manager, explains what it takes for a business to achieve FORS Silver status, and shares why this was an important milestone for Bristow & Sutor.

  • The Role of Procurement in Enforcement

    Blogs - old > The Role of Procurement in Enforcement

    Sarah Jarvis, Category Buyer - Corporate and Financial Services at YPO, explains the role of public sector procurement specialists and how they work in conjunction with companies like Bristow & Sutor.

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